You are here: BikeSafe / BikeSafe (UK) Privacy Statement
Last Reviewed: March 2025
Next Review: March 2026
About BikeSafe and us:
BikeSafe is a road safety initiative which gives motorcyclists access to motorcycle skills eLearning, a facilitated theory class, an observed ride with an Advanced Police Motorcyclist or a BikeSafe Accredited Observer, and a comprehensive debrief on essential next steps. Workshop participants learn how the skilled application of motorcycle roadcraft is crucial to being a safer and more skilled motorcyclist.
BikeSafe is run for and on behalf of the police services in the UK. It is managed and administered by UKROEd Ltd (a limited company registered in England and Wales under company number 8773977, registered address at Colwyn Chambers, York Street, Manchester M2 3BA; ICO Registration ZA142557).
UKROEd Ltd is the operating company of The Road Safety Trust, a charitable trust (Charity Number 1156300; ICO Registration ZA142581) dedicated to supporting projects and research aimed at making the roads safer for all road users.
You can find out further information about BikeSafe, UKROEd and the Road Safety Trust by accessing our websites:
What data we collect:
When you register to book a BikeSafe course, we will collect the following information directly from you:
- Your First Name & Last Name – so that we can contact you. We will send you emails to confirm your booking, remind you of your course, and to confirm your attendance. We may also email you to invite you to assist us in evaluating your course experience.
- Your Email Address – so that we can contact you in relation to your course, training opportunities that may be of interest to you, or to circulate information that may be of interest to you.
- The Police Force Area where you live – so that we can identify your nearest course provider.
- Your telephone number – so that we can contact you about your course. No marketing.
- Emergency Contact – in case we need to contact them in an emergency situation
- Your Licence Type (A / A1 / A2)
- Your Age Bracket
- Information about your riding experience (Why you ride, how many years riding, previous training)
- Information about the motorcycle you drive (Make, Model, Engine size)
This information is required to deliver the course that you have booked – under a lawful basis of contract obligation.
You may also provide consent for UKROEd and BikeSafe to contact you in relation to other services which may be of interest or relevance to you – such as a BikeSafe newsletter or further training opportunities. You will be able to unsubscribe from our Mailing List at any time.
When you book your course, you will be passed to a Payment Gateway (Stripe) who will collect the details necessary to take a payment from your Debit or Credit card. This data is not collected, processed, or stored by UKROEd. Payment is required to secure your attendance at a BikeSafe course. Your course booking will be cancelled if a payment has not been completed. We may contact you in relation to a cancelled booking.
Who do we share your data with:
Your course registration data will be shared securely with the Advanced Motorcyclist that your local police force have appointed to deliver your course.
UKROEd will have a Data Processing Agreement in place to govern how this data is shared and how it can, and cannot be used.
UKROEd may also share your data with 3rd parties that we use to deliver your course booking experience.
UKROEd will not share your details with other training providers or insurance companies.
Data Retention Policy:
UKROEd will only retain the data for as long as it is required to fulfil the purpose for which it was collected.
Course Booking and Attendance information will be retained for a period of 24 months from the data of the course for administrative purposes and to assist UKROEd in evaluating your course experience.
If you contact us by email in relation to the BikeSafe scheme, or your course booking, we will retain this email trail for a period of six (6) full calendar months for administrative, training, and audit purposes.
Information relating to payments will be retained for 7 years to comply with legislation.
If you choose to join our mailing list, your details will be retained until you choose to unsubscribe from this mailing list. All emails sent to the mailing list will have an unsubscribe link. You can also unsubscribe by emailing [email protected]
3rd Party Services
BikeSafe is supported by the following 3rd party services:
- AWS (https://aws.amazon.com/) provides data storage of encrypted back-up of BikeSafe websites and systems.
- Brevo (https://www.brevo.com/) provides the email service for notification emails for BikeSafe course bookings and the mailing list
- Enbecom (https://www.enbecom.net/) provides a managed service to support the websites
- OVH Cloud (https://www.ovhcloud.com/) provides hosting services for the website.
- Stripe (https://stripe.com/) provides the payment gateway for BikeSafe course bookings
- Takeabyte (https://www.takeabyte.co.uk/) provides the course booking system
- Vimeo (https://vimeo.com/) is used to manage videos which are available on the BikeSafe websites.
Your rights:
- Right of Access: You have the right to access the data that we have collected from and/or about you.
- Right of Rectification: If the data that we hold is incorrect our out of date, you have the right to have this data corrected.
- Right of Erasure: In certain circumstances, you have the right to request that the data we hold about you is deleted. The BikeSafe scheme retains course completion records for a period of 24-months from the date of attendance. After this retention period has expired, your data will be deleted from our systems.
- Right to Object: you have to right to object to the processing of your data if you believe that we, or our partners, are processing your data for purposes not covered in this Privacy Statement.
To exercise your rights, you can email [email protected].
You have the right to complain to the Information Commissioner’s Office if you believe that you are/have been adversely affected by the handling of personal data by UKROEd, BikeSafe, or BikeSafe contracted partners. Such complaints should be made direct to the Information Commissioner.
Click here to contact the Information Commissioner.