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Before raising a ticket, please first read our frequently asked questions. Failing that, use the form below to request support. Please complete this form as fully as possible, including a valid telephone number.

Contacting BikeSafe during the Covid-19 crisis

Owing to the Covid-19 situation, all BikeSafe workshops have been cancelled as of 18/03/2020. For full advice and information regarding cancelled workshops and our response to Covid-19, please click here.

Until restrictions on non-essential travel, social contact etc have been lifted, BikeSafe Admin will likewise be unavailable for anything other than critical support. Please bear with us and be patient during this challenging time and we look forward to resuming workshop delivery once this crisis has passed.

Critical support request

BikeSafe Admin has been virtually shut-down, with resources diverted to only the most essential support. Unless you have a critical support need, please refrain from using the following form and we look forward to resuming a full service when the crisis ends and we are able to likewise resume workshop delivery.


Existing bookings

For details of existing BikeSafe workshop bookings made after 1st April 2019, please click on the button below.


National Administration
c/o Video Biker Ltd
Unit 19, Howard Road
Park Farm Industrial Estate
Redditch, Worcestershire, B98 7SE

Location (National Admin)


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