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Before raising a ticket, please first read our frequently asked questions. Failing that, use the form below to request support. Please complete this form as fully as possible, including a valid telephone number.

Raise ticket

Input your first and second names.
Input your main email address.
In case we need to call you back, please input your primary contact number.
Please indicate the category of your support request.
Please indicate the priority of your support request.
If this enquiry relates to an existing booking, please include your booking reference.
Please give as much detail as possible and include any relevant web page links, dates, workshop venues etc.

Existing bookings

For details of existing BikeSafe workshop bookings made after 1st April 2019, please click on the button below.


BikeSafe (c/o VideoBiker),
Unit 17, The Rubicon Centre,
Redditch, Worcestershire, B98 8YP



For directions, input starting address or postcode: