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BikeSafe (UK) Privacy Statement

You are here: BikeSafe / BikeSafe (UK) Privacy Statement

Last Reviewed: October 2026

Next Review: October 2027

About BikeSafe and us:

BikeSafe is a road safety initiative which gives motorcyclists access to motorcycle skills eLearning, a facilitated theory class, an observed ride with an Advanced Police Motorcyclist or a BikeSafe Accredited Observer, and a comprehensive debrief on essential next steps. Workshop participants learn how the skilled application of motorcycle roadcraft is crucial to being a safer and more skilled motorcyclist.

BikeSafe is run for and on behalf of the police services in the UK. It is managed and administered by UKROEd Ltd (a limited company registered in England and Wales under company number 8773977, registered address at Colwyn Chambers, York Street, Manchester M2 3BA; ICO Registration ZA142557).

UKROEd Ltd is the operating company of The Road Safety Trust, a charitable trust (Charity Number 1156300; ICO Registration ZA142581) dedicated to supporting projects and research aimed at making the roads safer for all road users.

You can find out further information about BikeSafe, UKROEd and the Road Safety Trust by accessing our websites:

https://www.Bikesafe.co.uk

https://www.UKROEd.org.uk

https://www.Roadsafetytrust.org.uk

What data we collect:

When you register to book a BikeSafe course, we will collect the following information directly from you:

  • Your First Name & Last Name – so that we can contact you. We will send you emails to confirm your booking, remind you of your course, and to confirm your attendance. We may also email you to invite you to assist us in evaluating your course experience.
  • Your Email Address – so that we can contact you in relation to your course, training opportunities that may be of interest to you, competitions you have entered or to circulate information that may be of interest to you.
  • The Police Force Area where you live – so that we can identify your nearest course provider.
  • Your telephone number – so that we can contact you about your course. We will not use your telephone number for marketing.
  • Emergency Contact – in case we need to contact them in an emergency situation when you attend a course.
  • Your Licence Type – so that we can verify that you meet the eligibility requirements for course attendance, specifically that you hold a full Category A motorcycle licence.
  • Your Age Bracket – We collect your age to understand the age groups represented among our participants and to analyse the demographic profile of those taking part.
  • Information about your riding experience (Why you ride, how many years riding, previous training) – We share this information with the Advanced Motorcyclist appointed to deliver your course to provide an overview of each participants’ riding experience.
  • Information about the motorcycle you drive (Make, Model, Engine size) – We collect your motorcycle’s make, model and engine size to confirm that it meets the minimum engine size requirement for course attendance and to provide the Advanced Motorcyclist that your local police force have appointed to deliver your course with information about the motorcycle you will be using.

We process the information that is required to deliver the course you have booked onto under the lawful basis of contract obligation.

You may also provide consent for UKROEd and BikeSafe to contact you in relation to other services which may be of interest or relevance to you – such as a BikeSafe newsletter or further training opportunities. You are able to unsubscribe from our Mailing List at any time.

Where information is collected for research and analysis, we rely upon the lawful basis of legitimate interests.

When you book your course, you will be passed to a Payment Gateway (Stripe) who will collect the details necessary to take a payment from your Debit or Credit card. This data is not collected, processed, or stored by UKROEd. Payment is required to secure your attendance at a BikeSafe course. Your course booking will be cancelled if a payment has not been completed. We may contact you in relation to a cancelled booking.

Who do we share your data with:

Your course registration data will be shared securely with the relevant police force coordinator and the Advanced Motorcyclist that your local police force have appointed to deliver your course.

UKROEd may also share your data with 3rd parties that we use to deliver your course booking.

We run competitions in conjunction National Highways and BikerDown. In order to enter you into these competitions your information will be shared with National Highways who administer the competition. You will also have the opportunity to opt into the mailing list of these organisations. You do not need to opt into the mailing list in order to enter and you can unsubscribe yourself from these lists at any time.

The BikeSafe website is supported by the following 3rd party services:

How long do we keep your information:

UKROEd will only retain the data for as long as it is required to fulfil the purpose for which it was collected.

Course Booking and Attendance information will be retained for a period of 24 months from the date of the course for administrative purposes and to assist UKROEd in evaluating your course experience.

If you contact us by email in relation to the BikeSafe scheme, or your course booking, we will retain this email trail for a period of six months for administrative, training, and audit purposes.

Information relating to payments will be retained for 6 years to comply with legislation.

If you choose to join our mailing list, your details will be retained until you choose to unsubscribe from this mailing list. All emails sent to the mailing list will have an unsubscribe link. You can also unsubscribe by emailing [email protected]

Your rights:

Under the UK GDPR, you have rights that you may exercise at any time. We will consider your request and respond in line with the legislation. Each right has requirements and exemptions that are associated with them and your request may not be able to be fulfilled. For further information, please visit the Information Commissioner’s Office (ICO) website: https://ico.org.uk

  1. The Right to be Informed – You have the right to be informed about how UKROEd uses your personal data. Typically, this information is provided to you in privacy notices such as this one.
  2. The Right of Access – You have the right to request a copy of the personal data that we hold on you.
  3. The Right to Rectification – If we hold personal data about you that is inaccurate or outdated, you have the right to request that this information is changed.
  4. The Right to Erasure – You have the right to request that we delete personal data that relates to you.
  5. The Right to Restrict Processing – You have the right to request that we restrict or suppress the further processing of your personal data.
  6. The Right to Data Portability – You have the right to request that we provide a copy of your personal data to you in a commonly used digital format.
  7. The Right to Object – You have the right to object to specific processing activities that we undertake. Where we have relied on consent as a UK GDPR Article 6 or 9 lawful basis, you have the right to withdraw this consent at any time. When you withdraw your consent for data processing, we will make reasonable efforts to stop the associated processing activity as soon as possible.
  8. Rights in Relation to Automated Decision-Making Including Profiling – Where IT systems are used to make decisions about you (with no human involvement or oversight), you have UK GDPR rights in relation to this. These rights include the ability to request for human intervention to challenge a computer made decision, or to request a check that an automated system is working as intended. We do not carry out any automated decision making or profiling.

Right to lodge a complaint

You have the right to make a data protection complaint to us regarding our processing of your personal data. Please send any data protection complaints to [email protected]  

If you have concerns about the way we process personal data, you can make a complaint to the Information Commissioners Office (ICO) They can be contacted via:

Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire
SK9 5AF

Tel: 0303 123 1113

Contact us

If you have any questions or comments regarding the content of this Privacy Notice, please contact:

[email protected]  

Or alternatively:

UKROEd

Colwyn Chambers, 
19 York Street, 
Manchester, 
M2 3BA

UKROEd has appointed a Data Protection Officer. They can be contacted here:

Email: [email protected]